Your Satisfaction is our Highest Priority, contact us firstly if you have any question
(1) Equipped with Voltage Regulator to ensure stability
Constant voltage regulator can keep your device getting stable current and prolong its life
(2) Best portable design for outdoors activities
Compact size design for portability, with the free hook, you may just hang it on your backpack when outdoors. It is very convenient for wild hiking climbing camping fishing and more.
(3) Wide Compatibility
DC port: charging 18~19V1~3.5A laptops, 12V car battery and other 18~19V 1~3.5A DC-powered devices.
USB port: smart phones, tablets, mini tab, external battery packs or any other 5V USB devices.
The solar panel is FCC, RoHS, CE certified. Short circuit and surge protection technology keep you and your devices safe.
* Solar Panel: 80W sunpower solar panel
* Transformation efficiency : >22%-25%
* Output: DC:18V~19V*1~3.5A / USB:5V*2A
* Compact Size: 35*19*9.5cm/ 13.7*7.5*3.7inch
* Opened Size: 110*60*0.5cm/ 43*23.6*0.19inch
* Weight: 1.8kg/ 63oz/ 3.9lbs
* 1x 80W ALLPOWERS Solar Charger
* 1x DC Cable(DC5521 Female to DC5521 Female)
* 10x Connectors for Laptops
* 1x Car Battery Charger Clip(Alligator Clip)
* 1x Car Charge Line
* 1x USB Cable
* 4x Metal Hooks(carabiners)
* 1x User Manual
* 1x Retail Carton Box
18-month product guarantee from ALLPOWERS
1. Please check the model, size, voltage and power of your original adapter to ensure compatibility before purchasing.
2. This item is solar panel, please put it under direct sunlight, cloudy weather may affect its normal working; Please close the laptop firstly before charging, solar panel is only design for emergency, not a primary source of charging for laptop.
3. The package not includ Macbook connector, please kindly know that.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sunsolarproduct (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of sunsolarproduct.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.